 Platinum Level Technical Support
Personal support representative, four hour onsite service, 24/7 toll free phone support, advanced online ticket tracking support desk, world class technical support, two hour call back guarantee, advance server monitoring, online chat, and remote control support. From desktop to server support our technicians are second to none.
Gold Level Technical Support
Four hour call back guarantee, 24/7 email support, online chat, basic server monitoring, self service web ticket tracking support desk and world class technical support. From desktop to server support our technicians are second to none.
Standard Level Technical Support
24/7 email support, online chat (8am - 5pm Monday - Friday), per incident contracts, and world class technical support. From desktop to server support our technicians are second to none.
Security Audits
Security has become the most important topic when talking about networks. At BayTechsupport we offer custom solutions such as intrusion detection, firewall installation, and most importantly Email and web content filtering. With the amount of viruses and SPAM (junk Email) coming into corporate mail servers you need to have a solution that will scan for and block these messages that may cause data loss, account theft, or even compromised databases. Can you afford to let your sensitive data be stolen?
Employee and Executive Training
We offer onsite training in basic to advanced computer systems/software. One service that has become very popular is our" Executive Training." This training allows anyone non-technical to have private one-on-one training sessions with a personal "Tech Coach." If you are in a position that requires technical knowledge we can help!
OS Commerce Installation/Support
ECommerce is one of the main driving forces of the Internet. It allows a company of any size to post a storefront on the Internet and sell directly to the customer without the need for a physical store. Some companies drop ship or have only warehouse space and no longer need to keep a physical store to service customers. We work with experienced programmers to develop a custom solution to meet your unique needs.
Wireless Network Support
If you need a single access point for one user, or a setup for large conferences we have your wireless solution. While wireless continues to grow in popularity it also becomes evident that it needs to be secure. Don't let your sensitive company business be intercepted by intruders.
Web Page Design/Hosting
Are you looking to build a web site? Maybe you have a web site and want someone with a high speed connection to serve it. We can design, manage, backup, and host your web site for you. We can manage your DNS entries as well. Our facilities are secure and offer backup power protection in case of power outages.
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Platinum Level Support
